MainGate Help Center

How can we help?

Orders, Refunds & Exchanges

Find orders, resend tickets, refund, exchange and move dates.

Check-In

Scanning tickets at the door and the guest list.

Emailing Your Buyers

Email blasts and ticket email settings.

Your Account & Team

Company profile, branding, users and passwords.

For Ticket Buyers

Finding, printing and switching your tickets.

Still stuck? Call us at 713-303-4094 or send us a message.