Help Center › Check-In

Check in part of a party

One code, some guests now and the rest later.

When one order QR code has 2 or more guests still to check in, the app asks Is the entire party here?

  1. All here? Tap Yes, check in all.
  2. Only some here? Tap No, only some, pick how many with − and +, then tap Check in.
  3. The screen turns amber: "Checked in 2 of 4. 2 still to come."
  4. When the rest arrive, scan the same code. The app asks again for whoever is left.
Is the entire party here?
Is the entire party here?
How many are here now?
How many are here now?
Part of the party is in
Part of the party is in
  • The highest priced tickets go in first, so VIP is checked in before general admission.
  • Parking passes, merchandise and add-ons go in with the first group and don't count as guests.
  • Each ticket shows as checked in on the web guest list and in your reports.
Tip: Orders with one guest left go straight through without the question.
Still stuck? Call 713-303-4094 or send us a message.