Help Center › For Ticket Buyers

Refunds

Who to ask, and refund protection claims.

  • Refunds are decided by the event organizer. Contact them using the info on the event page.
  • Bought refund protection? Click Protected by Ticket RBO on your ticket in My Tickets, or email submit@ticketrbo.com, to start a claim.
  • Refunds take 3–5 business days to show at your bank.

See our Refund Policy.

Still stuck? Call 713-303-4094 or send us a message.